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Customer support specialist

RemoteVilnius, Lithuania€1,160 - €1,540 per monthCustomer support

Job description

carVertical is a world-class player in the automotive data market - we provide our customers with used car history reports. The international digital company currently operates in 27 countries with 650 million potential customers.

More than 1.5 million unique users visit our websites per month, and it is up to the customer service professional to provide the best initial customer experience.

The company offers an engaging and constantly challenging position within our Customer Support team. We need another customer problem solver who truly cares about the customer experience with carVertical products.

Experience in a similar role is not necessary or even impossible - there is no one else in the world. We'll teach you the ins and outs ourselves.

Job requirements

  • You like to interact and help people, even if it's the first and last time you'll ever meet them;
  • Quickly navigate problems or pass on a solution to the responsible department;
  • Fluent in both Lithuanian and English, knowledge of Polish or any other additional language is an advantage;
  • You can easily get the point across in other languages, even if you don't speak them;
  • You want to improve and change with the world continuously;

We offer

  • A team of supportive professionals;
  • Company values that you can truly be proud of;
  • A dynamic work culture and the possibility to work fully or partially remotely (we have spacious offices in Vilnius and Kaunas);
  • Career development programs - we fund various professional trainings and courses;
  • Unlimited paid vacations;
  • Health insurance;
  • Employee incentive and reward programmes;
  • Team building events.

Gross salary 1160 - 1540 EUR.

We are open to negotiation - the final offer will depend on your competencies.

Ready to start your journey with carVertical?

We are always looking for people with unique skills. Send us your CV and we'll contact you when a position that matches your expectations becomes available.